Refund Policy

Refund Policy

We thank you for your purchase and want your experience with us and our products to be a very enjoyable one. If for any reason you are not happy with your purchase, please contact our Customer Service Department at 1-833-304-1212.

Exchanges

All our products are thoroughly inspected before they are shipped. We only replace items if they are received defective or damaged. Please notify us within 10 days of receiving your purchase to be eligible for a full exchange of product.

If you need to return an item for an exchange, please send us an email at webservice@glassbaron.com and we will email you a return shipping label to ship your defected/damaged product back to us at 1601 Diamond Springs Road, Virginia Beach, VA 23455.

[Please Note: We cannot accept any exchange items which were not purchased directly from our Glass Baron website]. Once we receive your returned item, we will notify you via email and process an order for the same item at no cost to you.