All products ship from our warehouse in Virginia Beach, Virginia, USA. We do not offer local pickup of merchandise. Once an order is placed, it is generally shipped within 2 - 3 business days. We do not process or ship orders on Saturday/Sunday or any major federal holidays. It is our goal to get your order to you as quickly and reliably as possible.
Standard shipping provides a delivery time of 2 - 10 days based on the delivery location.
We do offer 2 - 3 day express shipping for an additional fee.
At this time we do not ship outside the United States.
Shipping rates are based on the size, weight, and value of the product(s) ordered as well as the location the product is being shipped to. Glass Baron will only ship to a single location (sorry we are unable to ship a single order to multiple locations).
Shipping Errors & Disputes
It is the customer's responsibility to pay for any costs related to shipping errors or returns when the error is due to 1) a customer incorrectly entering address during the order process and 2) a customer failing to notify Glass Baron of the error before the order is packaged and shipped.
Glass Baron does use delivery services that offer tracking ability and an email is sent to the customer at the time of shipping so that your order can be tracked and a delivery confirmation is received. Glass Baron accepts the delivery service's tracking system as proof of delivery. If any questions arise as to receipt of a delivery or damage of a product during shipment, it is the responsibility of the customer to contact Glass Baron within 3 business days in order to resolve the issue.